These kinds of chatbots have questions with pre-selected answers in the form of buttons or “canned” selections the user pics from
These are most often used in situations like FAQ, advertising, customer acquisition, troubleshooting, crisis management – anywhere the question and answer sets are known ahead of time
These kinds of chatbots can be integrated with all kinds of back end business systems making access easier
Simple to use chatbots are not good candidates for situations where we need voice channels (google, phones) or where very flexible natural language is going to be used
411 Walnut St #17530 Green Cove Springs, FL 32043
Copyright © AIME 2021 All Rights Reserved