WHAT IS A INTENT (NATURAL LANGUAGE) CHATBOT?
THEY HAVE OPEN-ENDED QUESTIONS
These kinds of chatbots have questions that allow the users to “say” whatever they want, however they want!
USES
These are most often used in situations where we’re going to work heavily with language- like with smart speakers, phones, or the like. In backend systems, we use this kind of technology for understanding documents, unstructured data (log files and such), etc…
INTEGRATIONS
These kinds of chatbots can be integrated with all kinds of back end business systems making access easier